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Relations with suppliers

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(€ million)
2010 2011 2012
Procurement by macro-class (a) 31,187 32,586 31,811
- works 6,332 6,782 7,024
- services 14,460 15,990 15,283
- goods 5,977 6,743 5,449
- unidentifiable 4,418 3,071 4,055
Supplier concentration top 20 (%) 18 20 15
Suppliers used (number) 32,601 31,878 32,621
Qualification cycles carried out during the year 32,962 26,936 31,991
- of which with negative results (%) 9 13 6
Checks carried out following negative feedback and consequent actions taken (number) 237 365 381
- suspensions 35 73 69
- revocations 3 56 53
- states of attention 199 236 259
Total invoices accounted for 3,431,418 2,962,212 2,571,172
- of which automatic 2,860,840 2,421,083 2,080,762
- of which manual 570,578 541,129 490,410
Automations achieved - 7,479 69,000
Commercial debts paid within the due date (%) - - 93.17
- within 10 days of the due date - - 4.40
- over 10 days of the due date - - 2.43

(a) The figure includes intragroup procurement equal to €2,027 million in 2012.

In 2012, Eni’s total procurement valued at almost €32 billion. The process of extending vendor management models (systems and training) to 2 foreign Countries has continued (in Libya and the USA). Suppliers are subjected to qualification and audit, inspection and expediting as well as performance assessment processes and verification of corrective actions implemented. Monitoring of suppliers not yet in line with Eni standards (including sustainability requirements) has continued, with the production of monthly reports. In 2012, monitoring activities related in particular to four foreign enterprises: Eni US operating, Eni Tunisia, Eni Australia and Eni Indonesia. Communication initiatives were carried out to spread good practices and awareness of procurement issues overseas (in Nigeria, Ghana, Venezuela and Australia) in addition to updates on sustainability topics for the personnel of associates at head office.

The status of initiatives encouraging the promotion of good practices in supply chain management has been maintained. These include participation in the Carbon Disclosure Project Supply Chain involving significant Eni suppliers and the related extension of questions on CO2 emissions and water consumption in qualification questionnaires; participation in the IPIECA Supply Chain Task Force Working Group on the development of environmental topics and CSR in the supply chain; and participation in the Sustainable Supply Chain working group as part of Global Compact Network Italia.

Eni Adfin, which manages the administrative activities of the Italian companies in the Eni Group, continued to pursue continuous improvement during 2012 with work on organizational efficiency and the standardization of administrative systems and processes, with particular reference to the accounting and creditors systems. These activities have enabled the Company to achieve significant results in terms of automated document processing: about 69,000 documents have been automated and the number of documents managed manually has been further reduced compared to last year. This is also expected to diminish further next year thanks to the work completed at the end of 2012. With regard to observance of payment times for commercial debts, the work on efficiency and optimization has enabled the organization to achieve good results in 2012 with about 93% of trade payables paid within the due date and about 97% within 10 days of the due date. Less than 1% of trade payables were paid more than 60 days after the due date. The optimization and standardization work will continue in the next few years, following the planned path to organizational and managerial excellence.

Eni S.p.a. - Registered Head Office
Piazzaie Enrico Mattei, 1
00144 Roma

Branches
Via Emilia, 1
e Piazza Ezio Vanoni, 1
20097 - San Donato Milanese (MI)

VAT number
n. 00905811006

Company share capital
€ 4.005.358.876,00 paid up.

Rome Company Register
Tax Identification Number. 00484960588

Mission
We are a major integrated energy company, committed to growth in the activities of finding, producing, transporting, transforming and marketing oil and gas. Eni men and women have a passion for challenges, continuous improvement, excellence and particularly value people, the environment and integrity.